Privacy Policy

1. Our Commitment to Your Privacy

Comfort Airflow, LLC ("Comfort Airflow," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website and our HVAC services.

2. Information We Collect

When you complete a service request or contact form, we may collect:

• Your name
• Email address
• Telephone number
• Requested HVAC service
• Preferred contact method
• Preferred appointment time
• Your message or service description
• Whether you are an existing customer

We also automatically collect certain technical information, including your IP address, browser information, and device information for security, spam prevention, and website diagnostics.

3. How We Use Your Information

We use the information you provide to:

• Respond to your HVAC service requests.
• Schedule appointments.
• Communicate regarding requested services.
• Provide customer support.
• Improve our website and customer experience.
• Prevent spam, fraud, and abuse.

4. Google reCAPTCHA

Our contact forms use Google reCAPTCHA v3 to help prevent automated spam submissions. Google's technology may collect hardware, software, browser, and interaction information to determine whether a visitor is a human user.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and improve user experience.

6. Information Security

We use commercially reasonable safeguards to protect personal information submitted through our website. While no method of data transmission over the Internet is completely secure, we take appropriate measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. Information Sharing

Comfort Airflow does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only when necessary to:

• Provide requested HVAC services.
• Comply with applicable laws or legal obligations.
• Protect the rights, safety, or property of Comfort Airflow or our customers.

8. Data Retention

Information submitted through our website may be retained for customer service, scheduling, warranty support, recordkeeping, business operations, and legal compliance.

9. Your Choices

You may contact us at any time to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information when legally permitted.
• Ask questions regarding how your information is used.

10. Children's Privacy

Our website is intended for homeowners and adults seeking HVAC services. We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Updates become effective immediately upon publication on this page.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Comfort Airflow, LLC
4025 Miramount Overlook
Cumming, GA 30040

Phone: (404) 552-2819

Email: info@comfortairflow.com